Submit a request
Trainerly Help Center
ONLINE CLASSES ONLY - Minimum Technology Requirements
Test Your Webcam, Mic and Speakers
Can you Recommend Quality Webcams, Wireless Headsets and Music Mixers?
Do I require to Install any Special Plug-Ins on my Computer?
Does Trainerly platform support IPad, Tablet, or Mobile Devices?
Webcams / Mics / Headsets / Music
Webcam Recommendations and Setup
Wireless Headset Recommendations and Setup
Music Recommendations and Setup
Microphone Recommendations and Setup
Why Can't the Other Person Hear Me? Is There an Issue with my Microphone?
How Can I Improve my Video Quality?
How do I Reduce Echo?
I have a Mac Laptop Machine. Why am I not receiving any Audio?
Why am I Experiencing Poor Sound Quality?
Why Can't I See my Video from my Webcam?
Connection / Internet
What is PING and How Do I Improve my Internet Connection?
How can I connect my laptop to a TV?
How can I test my Internet Speed?
Powered by Zendesk